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  • Four Ways to Attract Tourists to Your Restaurant

    It's that time of year again - summer vacation and the big 4th of July travel weekend.We're in the thick of long beach weekends, national park hikes, and cross-country road trips. Heck, you may even be on vacation! (If you are, we're totally jealous).

    Summer vacation brings a whole new customer base to town. These people are ready to spend money. Now, does that mean you should raise your prices? No, but you could get creative in attracting these beach-goers into your foo

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  • How to Respond to Negative Restaurant Reviews

    The internet has been flooded with online restaurant reviews. From Yelp to TripAdvisor, OpenTable to Google - reviews for your restaurant are everywhere.

    And it just so happens some of them are negative.

    It's the nature of the beast. Not everyone is going to rave about your restaurant. But, there's an opportunity to respond to the negative reviews and ultimately keep your glowing restaurant reputation alive.

    By getting involved in on

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  • 10 Ways the Internet is Changing the Restaurant Industry

    Some love it. And some hate it. I'm talking about the internet.

    The internet has changed the restaurant industry forever.

    As a restaurant manager, you’ve seen handwritten tickets move to electronic POS systems, employee schedules move to smartphones. credit card payments go from paper receipts to mobile apps, and online ordering evolve into a tool many restaurants can’t go without.

    But there’s also been a lot more changes to

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  • The Ultimate Guide to Building a Bakery Website

    Have you thought about your web presence recently? Is it helping you pack your bakery full of coffee-drinking, pastry-loving customers?

    If not, do you need to rethink what your bakery website is doing for your business?

    Managing your web presence isn't exactly exciting. I'm sure you'd rather be pulling piping hot chocolate croissant out of the oven then update your Facebook page.

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  • How to Make Your Restaurant Kid-Friendly

    In the spirit of a recent post on how to attract summer tourists, I'd thought we'd continue to address an often overlooked customer: kids!

    When families go on vacation they often bring their kids along. For some, it's chaotic but for others it's great family-bonding time. Are the kids held to the same regard as their parents?

    Sometimes it's tough to please kids whe

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  • Get Your Servers to Sell in Three Easy Steps

    Servers are the front line in any restaurant. They deal directly with customers, handle complaints, take praise, and facilitate the entire transaction. You could almost call them customer support representatives.

    But how do you turn them into money-making machines?

    Here's a simple three step process:

    1. Education

    Many servers may not know where the opportunity to upsell or c

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